LEGAL

Terms of Service

Last updated: 22 September 2026

These terms govern your use of this website, which PT Mandala Teknologi Persada operates. By using the site you accept them. They do not govern the platforms and services we deliver — those are covered by a separate written agreement.

In short

  • These terms cover the website only. Work we do for a client is governed by that client's own agreement.
  • Site content is ours and is provided for information; nothing here is an offer or a professional opinion.
  • Our products are licensed separately — MATA is open source under its repository licence, the Xentinel platforms are licensed commercially.
  • Do not abuse the site: no scraping at scale, no attempts to break or overload it.
  • Indonesian law applies, with good-faith discussion before any dispute goes further.

01

Acceptance of these terms

By accessing or using this website you agree to these terms. If you do not agree with them, please do not use the site.

If you use the site on behalf of an organisation, you confirm that you are authorised to accept these terms for that organisation.

02

Who we are

This website is operated by PT Mandala Teknologi Persada ("MTP", "we", "us"), a company established in Indonesia. You can reach us through the contact form or at hello@mandalateknologi.com.

03

Use of the site

You may read, browse and share links to this site, and download material we offer for download, for your own internal evaluation or reference.

  • Do not attempt to gain unauthorised access to the site, its servers or connected systems, or probe or test its security.
  • Do not scrape, crawl or bulk-copy the site in a way that burdens it or reproduces our content at scale.
  • Do not upload or transmit anything unlawful, malicious, misleading or infringing.
  • Do not present our content as your own, or imply that we endorse you or your organisation without our written agreement.

04

Information on this site

Descriptions of platforms, capabilities, services and roadmaps are provided for information. They are not a specification, a commitment to deliver, or an offer capable of acceptance.

Capability figures and coverage (for example layer counts, port forecasts or sector lists) describe the systems we build and can change as those systems evolve.

Nothing on this site is legal, financial, medical or other professional advice, and you should not rely on it as such.

05

Intellectual property

The site, its text, imagery, structure and marks are owned by MTP or used under licence, unless stated otherwise. No rights are granted to you except as needed to use the site as these terms allow.

The name Xentinel and the product names used on this site (including Xentinel Watchtower, Xentinel Vision, MATA and Early Warning) are names we use in our business. Third-party names and marks remain the property of their owners.

06

Our products and open source

  • MATA is released as open source under the licence recorded in its own repository. Your use of MATA is governed by that licence, not by these terms.
  • Xentinel Watchtower, Xentinel Vision and Early Warning are proprietary and licensed commercially under a separate written agreement.
  • Screenshots, documentation and diagrams on this site are illustrative. They show what the systems look like, not what your installation will necessarily contain.
  • Open-source components we use or ship remain subject to their own licences, which we pass through with the software.

07

Services

Application development, IoT research and development, and any other service are governed by a separate written agreement that sets scope, deliverables, timelines, fees, acceptance and support.

Evaluating this site, or sending us an enquiry, does not create a client relationship, an engagement, or an obligation on either side to proceed.

08

Third-party links and content

The site may link to third-party sites, repositories or materials. We do not control them and are not responsible for their content, availability or practices. Following such a link is at your own risk.

09

Confidentiality

Information you send through this site is not confidential, because it arrives over an open form or by email. Do not send trade secrets or sensitive personal data through it.

Where confidentiality is needed, we will sign a confidentiality agreement before we exchange material. Personal data we do receive is handled as described in our privacy policy.

10

Availability and disclaimer

We aim to keep the site available and accurate, but it is provided "as is" and "as available". We do not warrant that it will be uninterrupted, error-free, or that any statement on it is complete or current.

Any forward-looking statement about products in development is an intention, not a promise.

11

Limitation of liability

To the extent permitted by Indonesian law, MTP is not liable for indirect or consequential loss, loss of profit, loss of data or business interruption arising from your use of, or inability to use, this website.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from our own intentional misconduct, gross negligence, or from death or injury caused by our fault.

12

Governing law and disputes

These terms are governed by the laws of the Republic of Indonesia.

If a dispute arises, we ask that you contact us first and discuss it in good faith. If that does not resolve it, the dispute shall be submitted to the competent courts of Indonesia, which have exclusive jurisdiction.

13

Changes to these terms

We may update these terms. The date at the top of this page shows the current version, and continued use of the site after a change means you accept the updated terms.

How to reach us

Questions about these terms, or about using our material, can be sent to hello@mandalateknologi.com or through the contact form.

If your question concerns a client engagement, or a product licensed under a separate agreement, please use the channels agreed in that agreement so the right team answers.

Need something clarified?

Ask us about these terms, or about using our material.